Emergency service during weekends and nights
If you have a serious or urgent problem requiring care before the surgery reopens it will be provided by NHS 24.
To contact NHS 24 dial 111.
A call handler will take the patient’s name, address and phone number and ask some basic questions. This will be passed to a nurse who will clinically assesses the patient.
If you require to be seen by the Out of Hours service, your call will be passed to a dispatcher, who will arrange an appointment for you at the Primary Care Emergency Centre. If a home visit is required the dispatcher will arrange for a doctor to call. If immediate admission to hospital is more appropriate a 999 ambulance will be called.
In the case of a suspected heart attack, unconsciousness, serious bleeding, severe breathing difficulties or overdose you are advised to dial 999 directly yourself.
In the case of an accident you should attend the Accident & Emergency department at Victoria Hospital.
NHS 24. 24 hours advice line. NHS 24 operates 24 hours per day for advice on 111 or on their website NHS 24 at www.nhs24.com